Text Box: D & M Consultants, Inc.

WINTER  2004

Text Box:  INSIDE THIS ISSUE

Spotlight Solo

Outcomes Assessment Management Report

Satisfaction Survey Summary

Incident Report Analysis

Annual Barriers to Service Delivery

Individual Program

News from Ever-Glo Janitorial

Program Updates

The spotlight for D & M Consultant’s Inc. winter newsletter is shining brightly on Ana.  Ana’s first year with D & M was in 1998 where she lived in the Royal Oak apartment program.  She moved to the lodge in the next year to work for Ever-Glo Janitorial Service.  Ana has been a very valuable asset to Ever-Glo.  She holds the position of Secretary for the business as well as the Supplies Coordinator.  Both of these jobs keep her busy but she still finds time to be the lodge finance officer as well.  And the bills always get paid on time!  Ana has earned the respect of her peers and co workers for her hard work and dedication.  One of her favorite hobbies is to crochet.  She makes beautiful afghans.  Ana’s favorite food is roast duck and she visits a vintage Chinese market to get some whenever she can.  Ana has a calm demeanor and she always greets you with a smile and kind words. Ana’s infectious personality and kind heart make her a favorite among her peers.  As this spotlight shines brightly on Ana, everyone at D & M  is very proud of her and wish her the very best to come. 

Text Box:    CONGRATULATIONS 
Text Box:     ACCREDITED
Text Box: D & M Consultants, Inc. would like 

to extend our condolences to the 

family of Mark J. who recently lost 

his mother after a long battle with 

cancer.